Synectic Design, Inc.

Tempe, Arizona PDF Version

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Synectic Design found out that reliability plus speed equals greater efficiency.

BACKGROUND

Synectic Design is an architecture firm based in downtown Tempe serving clients throughout the western U.S. and beyond. Their architects frequently travel and need to work remotely, so seamless connectivity to their servers is crucial.

With their previous provider, they experienced several outages that disrupted their business, slowing productivity.

SOLUTIONS

Part of the problem was that their provider’s network relied on outdated Ethernet over copper. Cox Business, on the other hand, is able to achieve 99.99+% reliablity, thanks to its Hybrid Fiber/Coax (HFC) network – something Lance Baker, president of Synectic Design, quickly came to appreciate after switching his Internet, phone and TV to Cox Business.

RESULTS

“The speed and reliability we get from Cox Business are what I like most,” says Baker. “Reliability is critical in our business because our staff uses the Internet to research products and materials and to communicate with clients and contractors,” he explains.

“The quality and speed for the price we pay is a good value. It’s better than what I’ve had in the previous 11 years we’ve been in operation,” says Baker.

Adds Baker, “We haven’t had any outages with Cox Business since we switched in 2009. Reliability and speed with Cox Business allows us to be more efficient in what we do while increasing both our profitability and productivity.