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Hospitality

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In the hospitality industry, guest satisfaction never takes a vacation

A better in-room experience can turn a single stay into a satisfied and loyal guest. Cox Business can evaluate your specific needs to determine the most efficient combination of services for your resort, hotel or motel.

  • Industry Challenges
  • Industry Solutions
  • Experience

  • Industry Challenges

    Today’s hotel guest is a savvy traveler who demands more. Access to a wide range of HD programming and a high-speed Internet connection are no longer considered amenities. They’ve become necessities. Additional challenges facing the industry include protecting vast amounts of sensitive customer data and finding new ways to make hotel operations more efficient.

    “The outpacing of consumer technology compared to hotel technology upgrades has created a different set of guest expectations than even a few years ago.”
    Source: Hospitality World Network, March 2, 2011

  • Industry Solutions

    Cox Business has been a trusted partner of the hospitality industry for years. We provide network connectivity, data security, bulk-rate TV programming and other hospitality offerings that can be customized to meet your specific need or challenge. Cox Business can help your organization:

    • Provide guests with a full spectrum of digital entertainment, including:
      • A wide range of HD programming
      • Fast in-room high-speed Internet
      • 45 digital channels of commercial-free Music Choice
    • Implement solutions secure enough for mission-critical reservations, procurement and Enterprise Resource Planning
      (ERP) applications
    • Connect multiple properties to offsite or corporate headquarters for seamless file sharing

  • Experience

    Don’t just take our word for it. See what happened when Arizona Grand Resort got to know the business side of Cox.

    Arizona Grand Resort case study
    “What it comes down to is that we now have the flexibility for bandwidth-hungry groups and we can compete in the market. Very few properties have this much bandwidth.”
    – Jose C. Garcia, Director of IT at Arizona Grand Resort

Talk to our hospitality expert.

Kevin Ahern
Enterprise Account Executive – Hospitality
623-328-3206
Kevin.Ahern@cox.com
Read bio >
Kevin leverages his 30 years of experience at Cox to provide creative and innovative bulked video, data and voice services to large enterprises including hotels, hospitals, long-term care facilities, military barracks and university dormitories. He spearheaded the first Cox Business service contract with the Fort McDowell Yavapai Nation, which receives video, voice and Internet services for the hotel, casino, RV resort and other commercial establishments within Fort McDowell.

Known by his clients and co-workers as consistent, determined, successful, creative, focused and driven, Kevin draws from his long and storied career in technical management at Cox in San Diego and Phoenix to convey the benefits of Cox Business’ products to his clients. Kevin is an avid golfer and past Valley Hotel Resort Association board member.