Our Experts
Your business is managed in Arizona. Ours is too.
These are the people who will be working around-the-clock for you. They’re Arizona’s communications veterans and they have thorough knowledge of the challenges facing the industries they serve. Give them a call or send them an email and get to know your technology partner.
Michael Banker
Manager of Enterprise Sales
623-328-4531
Michael.Banker@cox.com
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Manager of Enterprise Sales
623-328-4531
Michael.Banker@cox.com
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Michael works to create fully integrated voice, video and data solutions for Arizona’s largest companies. With more than 25 years in the IT industry and an MBA in finance, he develops solutions that meet his client’s unique technological needs and deliver a solid return on investment.
As a mentor to his team, Michael leads them to approach their client engagement as technology consultants and problem-solvers – increasing their clients’ productivity while lowering their operating costs.
Michael gives back to the community as a participating member of the Greater Phoenix Economic Council (GPEC) and as a member of the GPEC Healthcare Leadership Committee. In his spare time, he enjoys golf, kayaking and sailing, especially in the French West Indies.
As a mentor to his team, Michael leads them to approach their client engagement as technology consultants and problem-solvers – increasing their clients’ productivity while lowering their operating costs.
Michael gives back to the community as a participating member of the Greater Phoenix Economic Council (GPEC) and as a member of the GPEC Healthcare Leadership Committee. In his spare time, he enjoys golf, kayaking and sailing, especially in the French West Indies.
Kevin Ahern
Enterprise Account Executive – Hospitality
623-328-3206
Kevin.Ahern@cox.com
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Enterprise Account Executive – Hospitality
623-328-3206
Kevin.Ahern@cox.com
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Kevin leverages his 30 years of experience at Cox to provide creative and innovative bulked video, data and voice services to large enterprises including hotels, hospitals, long-term care facilities, military barracks and university dormitories. He spearheaded the first Cox Business service contract with the Fort McDowell Yavapai Nation, which receives video, voice and Internet services for the hotel, casino, RV resort and other commercial establishments within Fort McDowell.
Known by his clients and co-workers as consistent, determined, successful, creative, focused and driven, Kevin draws from his long and storied career in technical management at Cox in San Diego and Phoenix to convey the benefits of Cox Business’ products to his clients. Kevin is an avid golfer and past Valley Hotel Resort Association board member.
Known by his clients and co-workers as consistent, determined, successful, creative, focused and driven, Kevin draws from his long and storied career in technical management at Cox in San Diego and Phoenix to convey the benefits of Cox Business’ products to his clients. Kevin is an avid golfer and past Valley Hotel Resort Association board member.
Karen Lyons
Enterprise Account Executive – Healthcare
623-328-3212
Karen.Lyons@cox.com
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Enterprise Account Executive – Healthcare
623-328-3212
Karen.Lyons@cox.com
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A telecommunications sales veteran of more than 20 years, Karen comes prepared to each meeting with extensive market research, financial analysis and a network of key contacts within the largest companies serving the Greater Phoenix market. Her professionalism, honesty and passion for her work has earned Karen a coveted spot among Cox’s Circle of Excellence reserved only for top performers.
Karen’s also passionate about her work battling cancer and is very active as a volunteer for the American Cancer Society and Susan B. Komen Foundation. When she’s not at work or volunteering, she can be found riding her Harley and enjoying her Rhino out in the desert.
Karen’s also passionate about her work battling cancer and is very active as a volunteer for the American Cancer Society and Susan B. Komen Foundation. When she’s not at work or volunteering, she can be found riding her Harley and enjoying her Rhino out in the desert.
Gene Carl
Manager, Government and Education
623-328-4258
Gene.Carl@cox.com
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Manager, Government and Education
623-328-4258
Gene.Carl@cox.com
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A 25-year veteran of the telecommunications industry, Gene leads the Arizona Cox Business' Public Sector Markets Group. He oversees all Cox Business’ strategic initiatives regarding sales and support of the federal, state and local education sectors.
Prior to joining Cox Business, Gene held management roles at Imagine Technologies Inc., Avaya, Genesys Telecommunications Laboratories, Microage/Pinacor, Lucent Technologies and AT&T. He also holds multiple certifications from Avaya and Microsoft.
When not at work, Gene enjoys golf, photography and spending time with family.
Prior to joining Cox Business, Gene held management roles at Imagine Technologies Inc., Avaya, Genesys Telecommunications Laboratories, Microage/Pinacor, Lucent Technologies and AT&T. He also holds multiple certifications from Avaya and Microsoft.
When not at work, Gene enjoys golf, photography and spending time with family.
Kathleen Dougherty
Enterprise Account Executive – Government, Maricopa
and Pinal counties
623-328-3986
Kathleen.Dougherty@cox.com
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Enterprise Account Executive – Government, Maricopa
and Pinal counties
623-328-3986
Kathleen.Dougherty@cox.com
Read bio >
Kathleen brings 23 years experience in IT and procurement management for the State of Arizona to Cox Business where, for the past several years, she has coordinated the Cox government team of sales engineers, pre-sales support, project managers, order entry and post sales support. Kathleen received her Certified Purchasing Manager’s certification from the Institute for Supply Management and has been particularly effective at helping government organizations like the state, Maricopa County and the federal government leverage their resources to achieve the best telecommunications efficiencies from Cox Business.
Kathleen’s deep knowledge base, integrity and passion to provide the best service to her government clients earned her a spot in the exclusive Cox Circle of Excellence for exceptional performance. In her spare time, Kathleen volunteers for St. Vincent de Paul in Phoenix.
Kathleen’s deep knowledge base, integrity and passion to provide the best service to her government clients earned her a spot in the exclusive Cox Circle of Excellence for exceptional performance. In her spare time, Kathleen volunteers for St. Vincent de Paul in Phoenix.
Joe Wells
Enterprise Account Executive – Education/Government, Pima
and Cochise counties
520-867-7575
Joseph.Wells@cox.com
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Enterprise Account Executive – Education/Government, Pima
and Cochise counties
520-867-7575
Joseph.Wells@cox.com
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Joe focuses his attention in southern Arizona providing Cox Business services to large enterprises, government agencies, schools and other communications companies. Cisco-certified, Joe is an expert in AWID, campus LAN, wireless LAN, WAN, IP telephony, security and virtual private networks, network management, video and high-speed networking.
As one of Tucson’s original Telecommunications Policy Advisory Committee members, appointed by the mayor and city council, he is committed to helping southern Arizona businesses become more efficient and competitive. Joe enjoys adventures through old mining towns with his son, taking pictures and discovering amazing artifacts.
As one of Tucson’s original Telecommunications Policy Advisory Committee members, appointed by the mayor and city council, he is committed to helping southern Arizona businesses become more efficient and competitive. Joe enjoys adventures through old mining towns with his son, taking pictures and discovering amazing artifacts.
Ann Newman
Enterprise Account Executive – Education, Maricopa
and Pinal counties
623-328-4197
Ann.Newman@cox.com
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Enterprise Account Executive – Education, Maricopa
and Pinal counties
623-328-4197
Ann.Newman@cox.com
Read bio >
An Arizona native and telecom sales veteran of more than 20 years, Ann is who the cities and school systems call when they need an upgrade in voice, Internet and data connectivity. She enjoys her focus on education and government because the tools she provides makes teachers, students and our government more efficient.
Ann is a member of Cox’s excusive Circle of Excellence, winning this award for being the best of the best in enterprise sales performance. She’s achieved this level of success because she quickly earns the trust of her clients and demonstrates her passion for helping achieve their productivity goals. When she’s not at work, Ann can be found teaching budgeting skills to students at Orangedale Elementary School or competing in hiking events like the four peaks Phoenix Summit Challenge.
Ann is a member of Cox’s excusive Circle of Excellence, winning this award for being the best of the best in enterprise sales performance. She’s achieved this level of success because she quickly earns the trust of her clients and demonstrates her passion for helping achieve their productivity goals. When she’s not at work, Ann can be found teaching budgeting skills to students at Orangedale Elementary School or competing in hiking events like the four peaks Phoenix Summit Challenge.
Tami Eberhard
Enterprise Account Executive
623-328-4505
Tamura.Eberhard@cox.com
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Enterprise Account Executive
623-328-4505
Tamura.Eberhard@cox.com
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Tami has been in the telecommunications industry for over 10 years. At Cox Business, she specializes in Ethernet networks, Internet solutions, and Cox Business’ Work from Home Services. She brings out-of-the-box technological thinking and creative contractual solutions to the Cox Business Enterprise Sales Team. Tami is adept at building relationships and trust with her Cox Business customers and addressing C-suite key initiatives from a partnering, ROI, network and even a charitable giving perspective.
Co-workers describe Tami as vivacious, dedicated, authentic and loyal. She notes her greatest professional accomplishment as winning, through persistence and creativity, a multimillion-dollar piece of business that had been entrenched with a legacy provider for 27 years. This tenacity shines through in Tami’s personal life as an avid kick-boxer and Ultimate Fighting Championship fan.
Co-workers describe Tami as vivacious, dedicated, authentic and loyal. She notes her greatest professional accomplishment as winning, through persistence and creativity, a multimillion-dollar piece of business that had been entrenched with a legacy provider for 27 years. This tenacity shines through in Tami’s personal life as an avid kick-boxer and Ultimate Fighting Championship fan.
Laurie McGee
Enterprise Account Executive
623-328-3275
Laurie.McGee@cox.com
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Enterprise Account Executive
623-328-3275
Laurie.McGee@cox.com
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Laurie brings more than 20 years of Internet, Metro Ethernet, voice, data, Cisco and Juniper product experience to Cox Business. She’s Cisco-certified and very knowledgeable in SIP, VoIP, MPLS, LAN, WAN, Avaya and ShoreTel.
She speaks the language of CFOs, CIOs and CEOs cultivating and building long-lasting partnerships with Fortune 500 and 1000 corporations and other mid- to large-size businesses. Laurie’s successful because she understands the importance of providing creative custom solutions and enjoys going the extra mile, all while embracing her favorite motto … “If it’s not fun, you’re not doing it right!”
Making life better for those less fortunate is a priority for Laurie, which is why she mentors disadvantaged youths. In fact, she is very proud of one teen whom she has mentored for seven years, as he is starting his own business. For Laurie, it’s all about making a positive difference … in business and in life.
She speaks the language of CFOs, CIOs and CEOs cultivating and building long-lasting partnerships with Fortune 500 and 1000 corporations and other mid- to large-size businesses. Laurie’s successful because she understands the importance of providing creative custom solutions and enjoys going the extra mile, all while embracing her favorite motto … “If it’s not fun, you’re not doing it right!”
Making life better for those less fortunate is a priority for Laurie, which is why she mentors disadvantaged youths. In fact, she is very proud of one teen whom she has mentored for seven years, as he is starting his own business. For Laurie, it’s all about making a positive difference … in business and in life.
Ian Bellais
Enterprise Account Executive – Work from Home Services
623-328-3633
Ian.Bellais@cox.com
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Enterprise Account Executive – Work from Home Services
623-328-3633
Ian.Bellais@cox.com
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He’s a visionary entrepreneur at heart who deftly combines his passion for highly calculated risk-taking and long-term strategic growth to build new opportunities for Cox Business enterprise customers. Ian’s great strength is surrounding enterprise customers with Cox Business’ Integrated Partnership strategy. Drawing from the company’s vast array of resources including business communication services, charitable community giving, television media services, video production and political affairs, Ian leverages the strengths of Cox Communications to best align with the needs of his enterprise clients.
Ian came to Cox from MikeMcCoy.com where he was the managing partner for a national brand’s online financial services portal. He also spent seven years with Global Crossing’s Carrier Services Division. While Ian was there, he established the company’s wholesale channel partnership program. When he’s not tending to business, Ian may be found locally with his family volunteering for St. Vincent de Paul.
Ian came to Cox from MikeMcCoy.com where he was the managing partner for a national brand’s online financial services portal. He also spent seven years with Global Crossing’s Carrier Services Division. While Ian was there, he established the company’s wholesale channel partnership program. When he’s not tending to business, Ian may be found locally with his family volunteering for St. Vincent de Paul.
Chad Jensen
Senior Account Executive
602-312-3376
Chad.Jensen@cox.com
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Senior Account Executive
602-312-3376
Chad.Jensen@cox.com
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Chad understands the importance of scalability and redundancy and why the wholly owned Cox Business network is a superior solution for big business. He's also a specialist in colocation, IP transit from T-1 to 10G, Layer 2 transport, Metro Ethernet and long-haul, network architecture, VoIP, managed services, cloud computing and CDN.
Peers say Chad is extremely focused and dedicated, yet open minded to new solutions for his Cox Business clients. When he's not working, he's coaching his boys' little league teams or playing golf, baseball or hockey.
Peers say Chad is extremely focused and dedicated, yet open minded to new solutions for his Cox Business clients. When he's not working, he's coaching his boys' little league teams or playing golf, baseball or hockey.
Mark Smith
Large Business Sales Manager
623-328-4661
Mark.Smith3@cox.com
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Large Business Sales Manager
623-328-4661
Mark.Smith3@cox.com
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Mark has been in the telecommunications sales industry more than 20 years where he has built a reputation as a sales coach, teacher and mentor. He has more than doubled the performance of his Large Business Enterprise Sales Team in less than 12 months. Mark recently demonstrated the value of Cox Business to Jobing.com and won its arena business away from Qwest/CenturyLink.
Mark says that customers believe in him because he finds scalable solutions that improve his customers’ ability to run their day-to-day operations with more efficiency.
A Boy Scouts of America troop leader and avid surfer, Mark has applied lessons learned to his leadership role at Cox Business: efficiency and persistence. His sales team is guided by these principles and has become a more productive and nimble department with his guidance.
Mark says that customers believe in him because he finds scalable solutions that improve his customers’ ability to run their day-to-day operations with more efficiency.
A Boy Scouts of America troop leader and avid surfer, Mark has applied lessons learned to his leadership role at Cox Business: efficiency and persistence. His sales team is guided by these principles and has become a more productive and nimble department with his guidance.
Mark Coltvet
Senior Account Executive
623-328-3244
Mark.Coltvet@cox.com
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Senior Account Executive
623-328-3244
Mark.Coltvet@cox.com
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Mark’s been a master at pairing great businesses with superior telecommunications services for nearly a decade. At Cox Business, he’s known for helping to deliver lightning-fast service setup for clients like the RR Donnelly Founders Cup LPGA Tournament. br/>
He’s successfully launched services for a variety of industries including retail, hospitality, financial services, manufacturing, construction, information technology and professional services firms. Mark loves it when customers allow him to dive into their projects and he becomes completely immersed in creating a custom-tailored mix of business telecommunications services.
In a previous life, Mark was a greens keeper for golf courses. Today, he enjoys playing golf and keeping the little patch of grass in his backyard in golf-course condition.
He’s successfully launched services for a variety of industries including retail, hospitality, financial services, manufacturing, construction, information technology and professional services firms. Mark loves it when customers allow him to dive into their projects and he becomes completely immersed in creating a custom-tailored mix of business telecommunications services.
In a previous life, Mark was a greens keeper for golf courses. Today, he enjoys playing golf and keeping the little patch of grass in his backyard in golf-course condition.
David Dotter
Senior Account Executive
623-328-3232
David.Dotter@cox.com
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Senior Account Executive
623-328-3232
David.Dotter@cox.com
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David views business telecommunications like pieces of a puzzle and helps Cox Business enterprise customers design and implement voice, video and data solutions. He’s particularly effective at solving growth challenges for large companies by providing catered technological solutions that result in long-term business relationships.
Recently, he created a 17-location, fully meshed network for Cardiovascular Solutions, which increased productivity so much that the client indicated, “It could save lives.”
When he’s not at work, David can be found volunteering for Habitat for Humanity or hang gliding. A retired professional waterskier, David developed two maneuvers that are still featured in competitions around the world.
Recently, he created a 17-location, fully meshed network for Cardiovascular Solutions, which increased productivity so much that the client indicated, “It could save lives.”
When he’s not at work, David can be found volunteering for Habitat for Humanity or hang gliding. A retired professional waterskier, David developed two maneuvers that are still featured in competitions around the world.
Michael "Micky" Barrera
Senior Account Executive
623-328-2981
Michael.Barrera@cox.com
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Senior Account Executive
623-328-2981
Michael.Barrera@cox.com
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Micky is a skilled strategist who takes a consultative approach to developing telecom solutions for enterprises. He has a successful track record of analyzing each of his clients’ sales requirements and business strengths from which he then develops cost-effective voice, Internet and data solutions to enhance competitiveness, increase revenue and improve customer knowledge.
Having built customized business telecom solutions for more than 10 years, Micky is a veteran of the industry who has garnered multiple achievement awards. He’s successful because he helps Cox Business deliver efficiency while maximizing technology for each client. Others say that Micky brings to his role integrity, product knowledge and an uncanny ability to pull just the right resources for each Cox Business customer.
Micky’s also an accomplished songwriter and performer and has been known to sing a few bars to close the deal!
Having built customized business telecom solutions for more than 10 years, Micky is a veteran of the industry who has garnered multiple achievement awards. He’s successful because he helps Cox Business deliver efficiency while maximizing technology for each client. Others say that Micky brings to his role integrity, product knowledge and an uncanny ability to pull just the right resources for each Cox Business customer.
Micky’s also an accomplished songwriter and performer and has been known to sing a few bars to close the deal!
Alan Cook
Strategic Account Executive
602-793-5288
Alan.Cook@cox.com
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Strategic Account Executive
602-793-5288
Alan.Cook@cox.com
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Alan brings more than 15 years of experience in fiber and copper-based Metro Ethernet, PRI and business-class solutions to Cox Business. He has deep technical knowledge of network and transmission design, local access services, switched and dedicated services, and associated end-user carrier applications.
His peers view him as a mentor, a team player and a decisive problem solver. Cox Business customers say Alan's great at viewing their business holistically, identifying less apparent needs while overcoming obstacles and objections with integrity.
His peers view him as a mentor, a team player and a decisive problem solver. Cox Business customers say Alan's great at viewing their business holistically, identifying less apparent needs while overcoming obstacles and objections with integrity.
- cox.com/business
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- Phoenix – 623-249-5781
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- Tucson – 520-308-3422