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Technical Team

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Ready at a moment's notice

Cox Business’ Technical Assistance Center (TAC) is ready 24/7
for all enterprise connectivity needs. The team is comprised of a group of highly skilled and trained technical professionals with Cisco certifications including CCNA, CCNP and CCIE. It’s a seamless collaboration between network operations, technical support and customer care.

Arizona-Based

Your TAC team is based in Phoenix to quickly respond to any issue. There’s no call center and no waiting. If you need on-site service, our experienced team is standing by.

Problems Solved

Your TAC team can help you with everything from resetting interfaces and troubleshooting latency issues, to bouncing circuits and managing the overall service resolution process.

Talk to our senior sales engineer.

David Leon-Guerrero
Senior Sales Engineer
623-328-4968
dlg@cox.com
Read bio >
David has more than 30 years of experience in business communications and data integration initiatives for enterprise clients. In fact, he is a dedicated technical resource for the Cox Business Enterprise Sales Team. David holds certifications in Ciena, Juniper, and SIP architecture and development.

He’s been recognized for his work in Arizona with the Governor’s Quality Award. Peers also look to David as a subject-matter expert in broadband WAN design, configuration and capacity planning. They also say he’s a great mentor.

When he’s not designing, configuring or advising his team and clients about the latest Cox Business innovation, David can be found volunteering for community organizations such as the Valley of the Sun United Way’s Project Connect.