Casa Grande steps into the future with Cox Business

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Metro Ethernet and VOIP phone network services upgrade critical links

CASA GRANDE – Public safety just became a little safer in Casa Grande thanks to a major Internet and phone upgrade from Cox Business. The city’s public safety buildings, including police and fire, have faced service outages due to old equipment, but that’s changing because of Cox Business.

Now, Casa Grande’s new public safety building is wired with Cox Business Metro Ethernet, which provides lightning-fast connectivity and increased bandwidth between the public safety building and the department’s data center at City Hall. “Cox Business gave us seamless, high-speed connectivity to one of our critical, core-mission facilities,” says Stephanie Adams, IT manager for city of Casa Grande.

Casa Grande’s phone system had reached the end of its life. The best solution for the city was Voice Over Internet Protocol (VOIP), says Adams. “It requires an incredibly solid infrastructure,” she says. Ultimately, 90 percent of City Hall’s phone lines will become VOIP through Cox Business. “Residents will not experience any changes, except increased reliability as the system comes fully online in mid-July,” adds Adams.

Adams explains that other carriers were in the mix to gain the Casa Grande business “but they were not flexible like Cox Business,” she says, adding, “If we would have installed this system ourselves, it would have cost taxpayers $1.5 million and Cox Business did it for a fraction of that.”

According to Hyman Sukiennik, vice president of Cox Business Arizona, “We recognized the value of partnering with the city of Casa Grande and knew that we could bring its public safety communications infrastructure into the future in an affordable manner.”

About Cox Business
Cox Business provides voice, Internet, data and video services for nearly 250,000 small and regional businesses, including health care providers, K – 12 and higher education, financial institutions, and federal, state and local government organizations. According to Vertical Systems Group, Cox Business is the fourth largest provider of business Ethernet services in the U.S. based on customer ports. Cox is the currently the seventh largest voice service provider in the U.S. and supports more than 650,000 business phone lines. For more information about Cox Business, visit coxbusiness.com or call 1-800-396-1609.

Cox Communications Arizona
Cox Communications is the third largest cable provider and a multiservice broadband communications company serving nearly 3 million residential and business product subscribers in Arizona (a product subscriber represents an individual service purchased by a customer). In metro Phoenix, Cox serves approximately 2.5 million product subscribers. In Southern Arizona, Cox serves approximately 400,000 product subscribers. Cox’s 18,500-mile Hybrid Fiber/Coax (HFC) cable network throughout Phoenix and Southern Arizona provides homes and businesses with digital television, high-speed Internet, home networking, high-definition television and digital telephone service over its own nationwide IP network. During the past eight years, Cox has topped numerous J.D. Power and Associates’ studies of customer satisfaction, most recently receiving top honors for residential telephone and high-speed Internet, and business data services and has received PC Magazine’s “people’s choice” award for the fifth time. Cox Media is responsible for the sale of cable advertising throughout Arizona. Cox Communications is a wholly owned subsidiary of Cox Enterprises Inc. and serves approximately 6 million customers nationwide. Additional information about Cox in Arizona is available at www.cox.com/arizona.