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Cox Business Internet provides managed services, addresses broader IT needs

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Service includes higher storage capacity, premium security and business-class email

PHOENIX – Cox Business announced today that its Internet product has been enhanced with new managed services to address the broader IT needs of small and medium businesses. The new capabilities include business-class backup, security and email.

According to industry reports, 93 percent of companies that experience significant data loss close within five years and one out of 12 new hard drives crash within two years. Businesses can expect one out of 300 spam emails (approximately 179 billion per day) to contain a virus.

“Defending corporate data is a greater challenge for small and medium businesses with limited IT staffs and budget,” said Kristine Faulkner, vice president of product development and management, Cox Business. “Cox Business Internet’s new features help customers manage critical information and mitigate data-compromising events.”

Cox Business launched Cox Business Online Backup and Cox Business Security Suite earlier this year in all markets, included with Cox Business Internet speeds of 5, 10, 15, 25, 50 Mbps. The services were recently enhanced to address the growing data management requirements among customers and the Cox Business Internet complimentary email platform was upgraded to provide more business features.

Online Backup provides offsite management of mission-critical data in a secure MozyTM facility. The included storage amount for Cox Business Internet customers has increased to 25 GB with 15 Mbps service and faster or 10 GB with slower speeds. Additional storage capacity can be purchased for customers with greater needs.

The company’s Security Suite is powered by McAfee SAAS security technology and safeguards business software and data from online threats. The service enhancements include:

  • Upgraded firewall, antivirus
  • Administrator scheduling – ability to select time/day for multiple PC upgrades
  • Multibrowser support – Internet Explorer, Mozilla Firefox, Chrome, Safari
  • 25 PC licenses with 15 Mbps service and faster, 10 PC licenses with slower speeds, additional licenses available for a fee

Cox Business email provides ease of use and tighter security with:

  • User-friendly Web interface
  • Option to block email addresses/domains to reduce spam
  • Seamless access from a mobile device
  • Drag and drop message functionality
  • Stronger password requirements

To activate Cox Business Online Backup, Cox Business Security Suite and Cox Business Email, Cox Business Internet customers simply log in to MyAccount, the Cox Business customer management portal.

In addition to managed services, all Cox Business Internet customers receive static or dynamic IP addresses, free access to 24/7 sports content at ESPN3 and PowerBoost™, a cable-exclusive technology that provides an extra burst of speed when it’s needed.

About Cox Business
Cox Business provides voice, Internet, data and video services for nearly 250,000 small and regional businesses, including health care providers, K – 12 and higher education, financial institutions, and federal, state and local government organizations. According to Vertical Systems Group, Cox Business is the fourth largest provider of business Ethernet services in the U.S. based on customer ports. Cox is the currently the seventh largest voice service provider in the U.S. and supports more than 650,000 business phone lines. For more information about Cox Business, visit coxbusiness.com or call 1-800-396-1609.

Cox Communications Arizona
Cox Communications is the third largest cable provider and a multiservice broadband communications company serving nearly 3 million residential and business product subscribers in Arizona (a product subscriber represents an individual service purchased by a customer). In metro Phoenix, Cox serves approximately 2.5 million product subscribers. In Southern Arizona, Cox serves approximately 400,000 product subscribers. Cox’s 18,500-mile Hybrid Fiber/Coax (HFC) cable network throughout Phoenix and Southern Arizona provides homes and businesses with digital television, high-speed Internet, home networking, high-definition television and digital telephone service over its own nationwide IP network. During the past eight years, Cox has topped numerous J.D. Power and Associates’ studies of customer satisfaction, most recently receiving top honors for residential telephone and high-speed Internet, and business data services and has received PC Magazine’s “people’s choice” award for the fifth time. Cox Media is responsible for the sale of cable advertising throughout Arizona. Cox Communications is a wholly owned subsidiary of Cox Enterprises Inc. and serves approximately 6 million customers nationwide. Additional information about Cox in Arizona is available at www.cox.com/arizona.